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Customer Services Advisor (incoming and outgoing calls)

Salary
£16,000 to £18,000 per annum (depending on experience)
Location
Midhurst
Contract
Permanent
Hours
Full Time - Monday – Friday 09.00-17.00

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Do you have experience in a customer service type role? 

Do you have some administration experience?

Are you friendly and keen to help customers?

If so we'd love to speak to you, and hopefully so will our customers!

Pan'artisan supply delicious dough & bread based products such as pizza bases, doughballs and a range of speciality breads to a variety of customers such as wholesalers and schools across the UK

Due to the expansion of our business we are looking for an additional member to join our smallish (7 people), hardworking and friendly team based in Midhurst. Our offices are well connected to the local bus routes so commuting from Chichester,  Bognor & the surrounding areas should not be a problem.

The role involves:

  • Taking incoming calls from existing customers
  • Discussing their order requirements and entering them onto our system (full training provided)
  • Calling prospective customers (these customers may have met us at an exhibition and expressed an interest, or may be cold-calls to prospective customers in our own database)
  • Calling existing customers to inform them about our new products or seasonal offerings

Requirements:

  • You need to be comfortable speaking to customers on the telephone
  • Friendly and professional in approach
  • Organised

The ideal candidate will be:

  • IT literate, efficient, organised and with great attention to detail
  • Confident communicator both verbal and written you will have a polite and approachable telephone manner
  • Ability to communicate at all levels and understand the importance of concise communication
  • Team player and focused enough to excel against targets, the willingness to get "stuck" in as and when required

Pan Artisan currently offers 25 days holiday per year plus bank holidays and Company pension scheme

Immediate start

 





This ad has expired and can no longer be applied for, sorry

Jobs in these similar sectors might interest you..


You can start a new job search here